AI Phone System for Veterinary Clinics
Stop losing $200-$1,500 emergency calls because pet owners can't reach you after hours or while you're in surgery. AI phone system built specifically for veterinary clinics that handles emergency triage 24/7, books appointments, and manages your schedule—so you can focus on caring for animals.
The Problem: Every Missed Call = $200-$1,500 Lost Revenue
When a panicked pet owner calls at midnight about their dog eating chocolate or their cat struggling to breathe, they're calling multiple vets. Whoever answers and provides guidance first gets the emergency visit—and the long-term client relationship.
After-Hours Emergency Calls Lost
Pet emergencies don't happen 9-5. When owners call after hours about poisoning, trauma, or respiratory distress, voicemail sends them to emergency vets or competitors with 24/7 answering. Each lost emergency: $500-$1,500. Each becomes a lifelong client for your competitor.
Can't Answer During Surgeries
Your team is in surgery, examining patients, or managing in-clinic emergencies. Meanwhile, routine appointment requests and urgent questions go to voicemail. Studies show 80% of callers won't leave voicemail—they book with the next vet who answers.
Repetitive Questions Waste Time
Staff spends hours answering "What are your vaccine prices?" "Do you see exotic pets?" "Is this an emergency?" Instead of patient care, valuable technician time gets drained by questions that should be automated, reducing actual medical care delivery time.
Routine Bookings Lost to Competitors
Pet owners want to book wellness exams, dental cleanings, and follow-ups at their convenience—not during your business hours. Clinics with easy online booking capture these $150-$400 appointments while your phones go to voicemail.
The Solution: AI Phone System + Smart Tools = Zero Missed Emergencies
Your AI veterinary receptionist answers every call with natural conversation, then uses intelligent tools to triage emergencies, book appointments, and provide pet care guidance—no waiting, no voicemail, no lost clients.
How It Works: AI + Tools Working Together
24/7 Emergency Triage
The AI Conversation: "My dog ate chocolate" → AI asks qualifying questions: amount, pet weight, time elapsed, symptoms present.
Tool Used: External Support → Creates priority emergency ticket with full details, immediately alerts on-call vet via SMS with triage information and owner contact.
Result: You call back in 5 minutes with full context while competitors are still checking voicemail. You get the $800 emergency visit and a grateful lifelong client.
Appointment Booking Anytime
The AI Conversation: "I need to schedule a wellness exam" → Checks your calendar, offers time slots based on appointment type and doctor preference.
Tool Used: Appointment Scheduler → Books directly into your schedule, assigns correct exam room time, sends confirmation to owner with pre-visit instructions.
Result: Pet owner books at 10 PM from home. You wake up to filled appointments instead of missed opportunities. $150-$400 revenue captured automatically.
Instant Answers From Your Data
The AI Conversation: "How much are vaccines?" or "Do you board pets?" → Pulls from your uploaded price lists and service information.
Tool Used: General Search → Searches your documents for pricing, services, hours, policies—answers instantly with your exact information.
Result: Owners get accurate answers immediately. No "let me check and call you back" friction. Higher conversion to booked appointments when owners have the information they need.
Prescription & Records Requests
The AI Conversation: "I need to refill my dog's medication" → Collects pet name, owner details, medication info, preferred pharmacy.
Tool Used: External Support → Creates refill request ticket with all details, routes to veterinary technician for approval and processing.
Result: Refill requests handled efficiently without interrupting patient care. Owners get callbacks on approved refills within hours, improving satisfaction and retention.
Built For Veterinary-Specific Needs
The AI understands pet emergencies and veterinary terminology—not generic "I'll take a message" scripts.
Small Animal Clinics
- ✓ Emergency toxicity triage
- ✓ Wellness & vaccine booking
- ✓ Dental cleaning scheduling
- ✓ Medication refill handling
Perfect for: Busy clinics where doctors and techs can't answer phones during exams and surgeries, losing after-hours emergencies to competitors.
Emergency Vet Hospitals
- ✓ Critical emergency assessment
- ✓ Trauma case prioritization
- ✓ Pre-arrival instructions
- ✓ ETA and room preparation
Perfect for: Emergency hospitals that need to triage incoming cases while managing current critical patients without missing urgent calls.
Specialty & Exotic Vets
- ✓ Referral case intake
- ✓ Specialty consultation booking
- ✓ Species-specific questions
- ✓ Pre-visit record collection
Perfect for: Specialty practices handling referrals from primary vets, needing efficient intake for complex cases requiring specialist expertise.
Real ROI From Day One
$0
Lost Emergency Revenue
Capture every after-hours call 24/7
100%
Calls Answered
Never send pet owners to voicemail
24/7
Professional Service
Human-quality triage conversations
ROI Reality Check: Just 2-3 captured emergency calls per month pays for the entire system. Most veterinary clinics see ROI within the first week with increased emergency visits and appointment bookings.
Why Veterinary Clinics Choose Yardee
30-Minute Setup
Upload your service menu, pricing guide, emergency protocols, and species information. The AI starts answering your veterinary line in 30 minutes. No phone porting, no IT team required.
Understands Pet Emergencies
Natural conversations about toxicity, trauma, respiratory distress—not generic "Press 1" menus. The AI asks the right questions to assess urgency and provide appropriate guidance to worried pet owners.
Works With Your Systems
Integrates with your current phone number, calendar, and practice management software. Pet owners call the same number they always have—zero disruption to your operations.
Flat-Rate Pricing
No per-minute fees like answering services. No per-call charges. Simple monthly pricing that pays for itself with just 2-3 captured emergency or routine appointments.
Frequently Asked Questions
Can the AI properly assess veterinary emergencies?
Yes! The AI is trained on common veterinary emergencies and asks qualifying questions about symptoms, timeline, pet weight, and exposure details. It triages based on your protocols and immediately alerts your on-call veterinarian for true emergencies while handling non-urgent inquiries appropriately.
Does this replace my existing veterinary phone number?
No. The AI works with your current business number—no porting required. Pet owners call the number they know. You control when the AI answers: after hours only, when busy, or 24/7 coverage.
Can it handle species-specific questions?
Yes. Upload your service information about which species you treat, species-specific protocols, and common conditions. The AI can answer questions about dogs, cats, exotics, and any other animals your practice treats.
How does it handle prescription refill requests?
The AI collects all necessary information (pet name, owner details, medication, preferred pharmacy) and creates a ticket for your veterinary technician to review and approve. No interruptions during patient care, but refills get processed efficiently.
Can it book appointments directly into our schedule?
Yes. The Appointment Scheduler tool connects to your calendar. The AI checks availability for wellness exams, dental cleanings, surgeries, and follow-ups, then books appointments instantly with automatic confirmations sent to pet owners.
What if I need to update pricing or services?
Just upload the new document. The AI's General Search tool automatically uses the latest information. Update your pricing PDF or service menu, and the AI immediately starts using the new information—no reprogramming needed.
Ready to stop losing $500-$1,500 emergency calls to competitors?
Book a 15-Minute Strategy Session →
See exactly how the AI + tools capture your after-hours emergencies • No sales pitch • Real examples from veterinary clinics
What's Included: AI + Smart Tools
Everything you need to capture every emergency and appointment—built specifically for veterinary clinics.
Appointment Scheduler Tool
AI checks your calendar availability in real-time and books wellness exams, dental cleanings, surgeries, and follow-ups directly. Pet owners get confirmed appointments in under 2 minutes—no phone tag required.
External Support Tool
Creates priority emergency tickets with full triage details, urgency level, and owner contact information. Immediately alerts on-call veterinarians via SMS/email for fast emergency response.
General Search Tool
AI searches your uploaded pricing guides, service menus, emergency protocols, and pet care information to answer owner questions instantly with your exact information—accurate answers every time.
Your Phone Number
Works with your existing business line—no porting or changes. Pet owners call the number they know. You decide when the AI answers: after hours only, when busy, or 24/7 coverage.
See How It Works For Your Clinic
Let us show you exactly how the AI + tools would handle your specific calls. We'll walk through real scenarios:
- After-hours toxicity call → How the AI triages and alerts your on-call vet
- Wellness exam booking → How appointments get scheduled automatically
- Pricing questions → How the General Search answers from your documents
- Prescription refill → How refill requests get captured and processed
No generic demo. Real examples from veterinary clinics.
Book Your 15-Minute Strategy Session →
Perfect for veterinary clinics losing after-hours emergencies and appointment bookings to competitors